They’re the reassuring voices you hear when you call us with a dental emergency. They’re the smiling faces you see when you walk through our front doors.

At Lake Baldwin Dental, it’s our mission to make every moment of your time in our dental office in Baldwin Park, FL as comfortable, welcoming, and stress-free as possible. And that takes more than having the best dentists in Orlando!

It takes a team of dedicated professionals who care about every aspect of your wellbeing and respect your time.

The team who greets you in our lobby always go the extra mile to make each appointment run smoothly. Today, we’re giving you a behind-the-scenes look at how they make every dental visit something to look forward to!

The Best Dentist Visit Starts Before You Walk Through the Door

For many patients, even picking up the phone to call a dental office can be incredibly intimidating. Especially if you struggle with dental anxiety or it’s been a long time since you’ve seen a dentist.

We believe your care with us starts from that first contact.

One of the best things about our concierge staff is their amazing phone skills! When you call our office, you can always expect a friendly, compassionate person on the other end of the phone who can help you get the answers you need when you need them.

This is especially important when it comes to emergency dentistry. We have detailed protocols to make sure you can always depend on us in a dental emergency to minimize your stress and get you the prompt attention you need.

Our Patient Coordinators Make Dental Care Convenient

Maintaining great oral health means making time for routine cleaning and check-ups, and getting any recommended treatments completed as quickly as possible to prevent issues like cavities from getting worse.

We understand how difficult it can be to find windows in your busy schedule for dental visits. Especially if you have a large family!

Our patient coordinators are experts at working with complicated schedules to find convenient times to get the dental care you need. We offer early morning appointments and can frequently coordinate visits for multiple family members at the same time to make it easier to care for your children’s teeth.

We also love how their attentive, welcoming personalities put people at ease the from moment they arrive, so you can always expect to be checked in immediately and seen on time.

Our concierge team makes this happen by staying in constant communication with our clinicians. They know how everyone’s day is flowing and are always prepared to adapt to challenges to avoid roadblocks that could hold up your day.

We understand that you may be seeing us during your lunch hour or before work, so once your treatment is completed, our concierge team is amazing at always providing an efficient check-out process so you can get back to your routine feeling confident in your smile.

An Essential Part of Helping You Feel Confident in Your Dental Care Decisions

Ideally, we want to help you maintain great oral health so that you won’t need to worry about needing treatments like fillings or crowns.

But even if you’ve been a dedicated flosser your entire life, these things happen! And we’re here for you when they do.

One of the most important parts of the job for our concierge team is treatment coordination.

Especially if you need complex treatments or need to see a specialist for some aspect of your care, having an expert who can help you navigate your plan in an efficient and convenient way is essential.

Dr. Dunn and Dr. Nestle, as well as our hygienists and dental assistants, will always take the time to ensure you fully understand your treatment needs and give you an opportunity to ask any questions you have.

Our concierge team is also here to help you understand how things will proceed and what you can expect. They’ll let you know what you need to do to prepare for your procedure, especially if sedation dentistry is part of your plan.

You can always expect the same compassionate, judgement-free attention as you get from the rest of the Lake Baldwin Dental team!

How Our Financial Coordinators Put Affordable Dentistry Within Reach

We want every aspect of your care to be as smooth and comfortable as possible. And that includes your payment process. We understand that dental financing can be complicated, especially when it comes to dental insurance.

Our concierge team includes financial specialists who will file claims on your behalf and ensure you get any benefits you’re entitled to.

They can also connect you with third-party dental financing solutions and create a comfortable payment plan.

We’re healthcare providers first and foremost, so we’ll do what it takes to get you the care you need. Our amazing financial coordinators are a vital part of how we make that happen!

Our Concierge Is Here to Help You Get the Care You Need!

At Lake Baldwin Dental, we believe being the best dental office in Orlando takes a united effort from a close-knit team. We start every day connecting with each other to be sure we’re prepared for each person’s unique needs.

Our philosophy is simple: Be Nice and Work Hard. Our concierge team has mastered that work ethic!

Join us in taking a moment to celebrate our amazing concierge and all their hard work to make every visit to our dental office an amazing experience! As always, they’re here to help you make your next dental appointment and help you keep smiling, Orlando!